Jenny Charles

As client team member at Charterhouse Medical, working with doctors in the NHS, my role is to ensure effective communication and collaboration between our client and healthcare professionals. I work closely with recruitment consultants to make sure the requirements of the doctors are met, ensuring they have the necessary resources, support, and information to deliver high-quality care. Additionally, I focus on creating strong relationships with clients at trusts around the UK to support ongoing collaboration and success.

The client team role requires strong skills in sourcing and placing qualified healthcare professionals, such as doctors, nurses, and allied health workers. This involves utilizing various channels, including job boards, professional networks, social media, and internal databases, to find the best candidates for specific roles.

Relationship management skills are vital, as the role involves building and maintaining strong relationships Clients. This includes understanding client needs and delivering tailored recruitment solutions to ensure a high level of client satisfaction. Additionally, negotiation and communication skills are key for effectively negotiating contracts, salary, and other employment terms, ensuring mutually beneficial agreements for both healthcare professionals and employers. Clear and effective communication is necessary to articulate the unique value propositions of different job opportunities.

In my role in client team, I bring strong communication skills that ensure clear and effective interactions with clients. I pride myself on being responsive, addressing client needs and feedback promptly. While my empathy allows me to understand and relate to clients’ perspectives. Professionalism is a core value of mine, characterized by integrity and respect, which I believe is essential for maintaining trust. I adapt well to changing demands and am committed to collaboration, working cooperatively with my team.

My organisational skills help me manage multiple responsibilities effectively, and my client-centric attitude drives me to deliver value. Additionally, my negotiation skills aid in reaching mutually beneficial agreements, and I use my time management abilities to prioritize tasks and meet deadlines effectively. These attributes help me contribute to successful client interactions.